Before we started using Textline, we used to miss a lot of text messages. The job candidates and hiring managers working within the supply chain and manufacturing industries often tried to text his landline.
Most of our candidates work in manufacturing facilities with bad reception. Bad reception makes phone calls tricky—not to mention the fact that their boss may be nearby. Many would text to say they couldn’t talk because they were working or in a meeting. We were missing all these text messages before Textline.
We now recruit using a fast and familiar process
Since we started using Textline for business texting earlier this year, we now receive texts from candidates and clients and can respond to them quickly from a computer. We can copy and paste names, addresses, and numbers without the risk of typos.
Like 90 percent of recruiters, we found that business texting speeds up our process significantly. We were hoping it would make things quicker and easier, and it has.
Meanwhile, we are using a mode of communication our candidates are comfortable with. Many people now have a full conversation via text. In fact, less than five percent of millennials pick up calls from unknown numbers.
How we schedule texts, collaborate, use metrics
Textline, which has integrated with our existing business line, also lets us schedule texts in advance, such as reminders about interviews, including directions and interviewer names and titles. The candidates really appreciate it, and since doing this we have not had any no-shows for interviews.
The software also offers auto responses, administrative controls, analytics, and historical data. And coworkers can transfer texts and collaborate.
Now that we’ve been using Textline, we feel confident changing our website to say “call or text us.”
Check out if Textline can help your recruiting firm speed up the process.